- What information do we collect about you?
- How will we use the information about you?
- Marketing Access to your information and correction
- Other websites
- How to contact us
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide product/service feedback and participate in competitions. Website usage information is collected using cookies.
HOW WILL WE USE THE INFORMATION ABOUT YOU?
We collect information about you to process your order, manage your account and, if you agree, to contact you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. We will not share your information for marketing purposes with companies outside our three businesses. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. We do not store credit card details. It’s important we listen to our customers through their feedback in order to allow us to develop the William Powell proposition to deliver better service and products. We use a company called Feefo to gather independent reviews of both our service and our products and you can choose whether to do so or not.
We would like to send you information about products and services of ours and our other businesses which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to our other businesses. If you no longer wish to be contacted for marketing purposes, please contact us via whichever method is most convenient for you.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at firstname.lastname@example.org or write to us at William Powell Ltd, Carrs House, Tramway, Banbury, Oxon, OX16 5TD. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit aboutcookies.org or allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
HOW TO CONTACT US
- by email email@example.com
- or write to us at: William Powell Ltd, Carrs House, Tramway, Banbury, Oxfordshire, OX16 5TD